Third Chapter Shipping Policy

Crafted with care. Delivered with intention.

At Third Chapter, every order is packaged like a keepsake — wrapped safely, thoughtfully, and sent from Ireland to wherever in the world your story leads.

Below are our shipping timelines, prices, and everything you need to know about receiving your talisman.

📍 Processing Times

All orders are prepared and dispatched from Ireland.

  • Standard Orders: 1–3 business days
  • Busy Seasons (November–December): 2–5 business days
  • Custom or Pre-Order Items: Timelines will be noted on the product page

You will receive a confirmation email once your order has shipped.

🇮🇪 Shipping Within Ireland

Standard Delivery (An Post): 1–3 business days

Tracked Delivery: 1–2 business days

Shipping rates are shown at checkout.

🇬🇧 United Kingdom

Standard: 4–7 business days

Tracked: 3–5 business days

Customs or import fees may apply depending on UK regulations.

🌍 Europe

Standard: 5–10 business days

Tracked: 5–7 business days

Delivery may vary slightly by country.

🌎 USA, Canada & International

Standard: 7–14 business days

Tracked: 7–10 business days

Remote areas may take slightly longer.

📦 Tracking Your Order

If you choose tracked delivery, your tracking number will be emailed to you as soon as your order ships.

If you select standard delivery, tracking may not be available depending on your local postal service.

🎄 Holiday & Christmas Delivery Deadlines

To receive your order in time for Christmas:

  • International: Order by 12th December
  • Ireland (Guaranteed): Order by 22nd December

These are guidelines but not guarantees — postal delays may occur during busy periods.

💌 Shipping Rates

All shipping costs are calculated at checkout depending on your location and service selected.

We do not charge any additional handling fees.

🔁 Failed Deliveries

If a parcel is returned to us due to:

  • Incorrect address
  • Unclaimed package
  • Failed delivery attempts

You may choose to have it resent (shipping fee applies) or refunded for the product cost.

🌿 Sustainable Packaging

Your jewellery is sent in eco-conscious packaging with recyclable elements.

Each piece includes a booklet with the story behind your talisman — a keepsake meant to be treasured.

📮 If Your Order Is Delayed

If your parcel hasn’t arrived within the estimated window:

  • Check your tracking (if purchased)
  • Check with your local postal depot
  • Email us anytime at info@thirdchapter.ie

We will always help you locate your order.

✨ A Final Note

Every Third Chapter piece begins as a story — crafted with soul, packed with care, and sent to find its rightful home.

Thank you for supporting a small creative brand. Your order means more than you know.